Starting at $399
Best for a small, straightforward business environment. Larger locations, many users or devices, urgent work, or unusual complexity are quoted before work starts.
Fixed-price first step
Technology Health Check
A fixed-price IT review for small businesses that want to know what is working, what is risky, and what to fix first.
If the Technology Health Check is not the right first step, I will say so before work starts.
What you get back
Fix-First List
Can people get locked out?
Could old access still be open?
Is Wi-Fi holding the business back?
Can important files be recovered?
What should be fixed first?
A clear look before something breaks.
Built for owners and managers who need an honest read on email, Wi-Fi, computers, backups, and account access.
The Technology Health Check is designed for businesses that have made technology work over the years, but are not completely sure what shape everything is in now.
Maybe email has grown messy. Maybe Wi-Fi is unreliable in part of the building. Maybe nobody knows if backups are working. Maybe a former employee still has access somewhere. The Health Check turns those worries into a clear list of what is working, what needs attention, and what should be handled first.
The goal is not to sell unnecessary equipment or bury you in technical language. The goal is to give you enough clarity to make good decisions before you spend money or wait for something to fail.
Clear Scope Before Work Starts
The Health Check is meant to be useful and bounded, so you know what you are buying before the review begins.
Assessment, not unlimited repair
The Health Check gives you findings and a next-step plan. Follow-up cleanup or remediation is quoted separately so the scope stays clear.
No pressure first step
If the Technology Health Check is not the right first step, I will say so before work starts.
What Happens During the Health Check
A simple review process so you know what to expect before the work starts.
Part 1
Start with a short conversation
We talk through what has been frustrating, what systems matter most, and whether the review should be remote, on-site, or a mix of both.
Part 2
Review the everyday systems
The review looks at computers, email, account access, Wi-Fi, network equipment, backups, and the notes someone would need if help was needed quickly.
Part 3
Collect enough detail to make decisions
You may need to provide access to Microsoft 365, computers, network equipment, or backup tools. Passwords should not be sent through the contact form.
Part 4
Get the fix-first report
You receive a plain-English summary, priority findings, and a simple next-step plan you can use before approving follow-up work.
What this is not.
Clear boundaries keep the assessment practical, affordable, and honest.
24/7 support or guaranteed emergency response
Compliance audit or penetration test
Unlimited troubleshooting or remediation
Security guarantee against future incidents
Equipment, licensing, or cabling costs
What You Will Know Afterward
The report is meant to help an owner, office manager, or team lead make a practical decision.
Answer 1
What is working well
So you do not spend money replacing or changing things that are already doing their job.
Answer 2
What could interrupt work
The email, Wi-Fi, account, computer, backup, or network issues most likely to cause a bad day.
Answer 3
What should be fixed first
A short, prioritized plan instead of a long technical checklist with no clear next step.
What Gets Reviewed
The review covers the everyday technology that can interrupt work, create security risk, or make future support harder than it needs to be.
Computers and Devices
- Device age and condition
- Whether updates are being kept up
- Basic security settings
- Whether protection tools are running
- Whether too many people have full control of a computer
- New computer setup needs
- Slow or frustrating computer issues
Microsoft 365 and Email
- Current and former user accounts
- Protection against stolen passwords
- Password and sign-in concerns
- Whether licenses are being used well
- Basic email safety settings
- How files are shared and stored
- How new and departing employees are handled
Network and Wi-Fi
- Internet and network performance
- Wi-Fi coverage
- Whether guest Wi-Fi is separated from business devices
- Network equipment condition
- Whether the router or firewall is doing the basic work of keeping unwanted traffic out
- Remote access setup if applicable
- Whether business computers, guest Wi-Fi, cameras, and other devices should be kept apart
Backups and Data Protection
- Important data locations
- Backup coverage
- Whether backups appear reliable
- Recovery concerns
- What would happen after ransomware or accidental deletion
- How important files are stored
Cybersecurity Basics
- Stolen-password protection
- Password practices
- Former employee access
- Device security
- Phishing risk in email
- Who has high-level access
- Simple ways to reduce risk
Documentation
- Equipment inventory
- Vendor and service list
- Important access notes
- Simple network overview
- Notes that would make future support easier
What You Receive
The end result is meant to be useful to a business owner, office manager, or team lead, not just another technical checklist.
Deliverable 1
Plain-English Summary
A clear overview of the technology your business depends on, written for decision-making instead of unnecessary technical detail.
Deliverable 2
Fix-First List
Findings grouped by what is urgent, what would improve reliability, and what can be handled later.
Deliverable 3
Simple Next-Step Plan
A practical action plan showing what to fix first, what can wait, and what projects may provide the most value.
Deliverable 4
Optional Follow-Up Quote
Lund IT Services can provide a quote to help fix the findings, but there is no obligation.
Best Fit For
Built for Northwest Wisconsin businesses that have made technology work for years and now want someone to review the setup.
Small businesses without full-time IT staff
Businesses where one or two people have become the unofficial tech support
Offices, shops, clinics, farms, contractors, and local teams that rely on email every day
Businesses with Wi-Fi, printer, computer, or backup problems that keep coming back
Owners who worry about phishing, stolen passwords, or losing important files
Organizations that have grown by making technology work as they went
Anyone who wants a clear assessment before spending money on new equipment
Health Check FAQ
What is the goal of the Technology Health Check?
The goal is to help you understand what is working, what could hurt the business, and what should be fixed first. It is practical, plain-English guidance rather than a long technical audit.
Will I get pressured into buying equipment?
No. The report may recommend replacement or cleanup when it makes sense, but the main deliverable is a prioritized action plan you can use to make better decisions.
Can Lund IT Services help fix the findings?
Yes. After the assessment, Lund IT Services can provide optional follow-up quotes for cleanup, projects, or ongoing support.
Next practical step